We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.
Bob Baker Mazda is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!
5 out of 5 stars
Fred Bandi, the Sales Professional that worked with me through the process of purchasing my new car's hospitality, knowledge base, and just genuine interest in getting me exactly what I wanted made my car buying experience so much more enjoyable because it was so streamlined. I had visited several other dealerships, but the service at Bob Baker Mazda was second to none. I had the intentions of trading in my vehicle, having already received an appraisal at another company, and Bob Baker Mazda matched that price to trade in my truck to save me some leg work. That service, going above and beyond my expectations and making sincere recommendations to match what I wanted, made this purchase so much more easier to make. I would definitely recommend Bob Baker Mazda, and specifically working with Fred, to anyone.... More
Mr. Caulfield is the best salesmen I've worked with. After tons of internet research, and e-mails and calls to every dealer in the greater San Diego area, Mr. Caulfield gave us the best price and service without any hassle at all. The finance department also went out of their way to make the experience straightforward and easy. I wholeheartedly recommend this dealer.
Customer care is essential and Bob Baker Mazda provides superb after-sales service. Robert Flake is the service writer and he and the staff couldn't provide better service. And competive prices to boot!
It was a pleasure to do business with Bob Baker Mazda! The sales professional i worked with specifically was Bill Gilbow, and the process could not have went any smoother. Not only did they go out of there way to locate and transfer the specific model and color i was looking for i was able to get the price i was after too. Most highly recommended and military friendly!
I was looking for a 2012 Mazda CX-9 Grand Touring. I was a cash buyer and they were able to get me into a new 2013 CX-9 touring w/ Technology package for about $420.00 more than what I had budgeted for for the used vehicle. I told them what I wanted, they gave me an awesome price and had the car shipped from an affiliated dealer the next day. The price quoted was the price on the contract, no hassle. I would recommend they advertise more. After test driving the Honda CRV, Chevy Traverse, Ford Escape/Fusion and many more CUV's the Mazda was the clear choice, I was pleasantly surprised when I stopped by Carlsbad and found a Mazda dealer as I was headed to San Diego to purchase the used vehicle that I had researched. I did not rate quality of work as I have yet to have any maintenance performed.... More
Having dealt with two other dealerships before going to Bob Baker, I was NOT looking forward to dealing with the salesperson, but I was pleasantly surprised when Paul Galindo, Director of the Internet/Fleet Sales Department, treated me with the utmost respect and actually listened to my needs and wants in a used vehicle. The other dealerships (I won't name them) constantly interrupted me, didn't listen to what I wanted, and what really irked me was that they treated my significant other as if HE was the customer and not me. Paul did the exact opposite. If you want a no-nonsense sales experience, I highly recommend Bob Baker.... More
Nice, friendly, honest dealership. They met our price and gave us a reasonable price for our old trade-in. No pressure, mo gimmicks and very informative.
Wife purchased her new car with Bob Baker Mazda. What very pleasant surprise this was and one of the most pain free experiences I have had with a sales guy. Shane Miller in internet sales was very easy to work with, good honest guy, and I would recommend him to anyone. We agreed with a set price beforehand and sure enough we purchased the car at that exact price. I purchased a 2012 Mazda 3 S Touring (Mid Year Edition) in the color my wife wanted with all the features she wanted. My wife couldn t have been more happy the way the purchase of the car turned out. I drove out of my way from L.A. and it was worth it. Highly recommended! A+++... More
My wife and I bought two 6 GT's from Reynold Smith. The experience could not have been better! Ren and Bob Baker Mazda was wonderful through the entire process with both my wife and I. Greatly enjoyed the experience! My 23 year-old son was so impressed with Ren and Bob Baker Mazda that he ordered a 3 GT.
Hats off to all at Bob Baker Mazda; Ren, Jamey and Jay. Special thanks to Dave and Damon in service did a wonderful job prepping our vehicles!
Oh man, what an awesome experience! I woke up at 4am on 10/27/18 to start my walk to Carlsbad from Pacific Beach. Upon my arrival, I got the pleasure of working with Paul Guardino who is in the Internet Sales department. Btw, kidding about the walk ?. Paul helped me in buying a new 2018 Mazda6 Touring. This man knows his stuff. He was very knowledgeable, patient, and transparent throughout the whole transaction. He also went above and beyond with his hospitality and giving me information on which I had no idea of at the time. They need to give this man a promotion!!! Also, throughout the process, I met Ron Pitkin, the Sales Manager and Mike Lauzun the Finance Manager. These guys were friendly, helpful, and I'm glad they had a sense of humor. Let's not forget to mention how friendly the rest of the staff was either. Between meeting these three superb individuals, and the rest of the staff. I felt like I fit right in with these gentlemen and almost forgot I was buying a new car. Without a doubt, this was the best car dealership experience I've had.... More