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How Are We Doing?

We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.

Bob Baker Mazda is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!

80 Testimonials
5 out of 5 stars
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Fred Bandi, the Sales Professional that worked with me through the process of purchasing my new car's hospitality, knowledge base, and just genuine interest in getting me exactly what I wanted made my car buying experience so much more enjoyable because it was so streamlined. I had visited several other dealerships, but the service at Bob Baker Mazda was second to none. I had the intentions of trading in my vehicle, having already received an appraisal at another company, and Bob Baker Mazda mat... More
jborja89
2015-03-11
Mr. Caulfield is the best salesmen I've worked with. After tons of internet research, and e-mails and calls to every dealer in the greater San Diego area, Mr. Caulfield gave us the best price and service without any hassle at all. The finance department also went out of their way to make the experience straightforward and easy. I wholeheartedly recommend this dealer.
DJR34
2015-01-22
Customer care is essential and Bob Baker Mazda provides superb after-sales service. Robert Flake is the service writer and he and the staff couldn't provide better service. And competive prices to boot!
bk66
2014-04-05
It was a pleasure to do business with Bob Baker Mazda! The sales professional i worked with specifically was Bill Gilbow, and the process could not have went any smoother. Not only did they go out of there way to locate and transfer the specific model and color i was looking for i was able to get the price i was after too. Most highly recommended and military friendly!
Bulldogs2
2014-03-01
I was looking for a 2012 Mazda CX-9 Grand Touring. I was a cash buyer and they were able to get me into a new 2013 CX-9 touring w/ Technology package for about $420.00 more than what I had budgeted for for the used vehicle. I told them what I wanted, they gave me an awesome price and had the car shipped from an affiliated dealer the next day. The price quoted was the price on the contract, no hassle. I would recommend they advertise more. After test driving the Honda CRV, Chevy Traverse, Ford E... More
CustomerSept2013
2013-09-27
Having dealt with two other dealerships before going to Bob Baker, I was NOT looking forward to dealing with the salesperson, but I was pleasantly surprised when Paul Galindo, Director of the Internet/Fleet Sales Department, treated me with the utmost respect and actually listened to my needs and wants in a used vehicle. The other dealerships (I won't name them) constantly interrupted me, didn't listen to what I wanted, and what really irked me was that they treated my significant other as if H... More
April_CA
2013-03-22
Nice, friendly, honest dealership. They met our price and gave us a reasonable price for our old trade-in. No pressure, mo gimmicks and very informative.
Ingridbairstow
2013-03-21
Wife purchased her new car with Bob Baker Mazda. What very pleasant surprise this was and one of the most pain free experiences I have had with a sales guy. Shane Miller in internet sales was very easy to work with, good honest guy, and I would recommend him to anyone. We agreed with a set price beforehand and sure enough we purchased the car at that exact price. I purchased a 2012 Mazda 3 S Touring (Mid Year Edition) in the color my wife wanted with all the features she wanted. My wife couldn t... More
EndoT800
2013-03-20
My wife and I bought two 6 GT's from Reynold Smith. The experience could not have been better! Ren and Bob Baker Mazda was wonderful through the entire process with both my wife and I. Greatly enjoyed the experience! My 23 year-old son was so impressed with Ren and Bob Baker Mazda that he ordered a 3 GT. Hats off to all at Bob Baker Mazda; Ren, Jamey and Jay. Special thanks to Dave and Damon in service did a wonderful job prepping our vehicles!
Ed T.
2017-04-06
Oh man, what an awesome experience! I woke up at 4am on 10/27/18 to start my walk to Carlsbad from Pacific Beach. Upon my arrival, I got the pleasure of working with Paul Guardino who is in the Internet Sales department. Btw, kidding about the walk ?. Paul helped me in buying a new 2018 Mazda6 Touring. This man knows his stuff. He was very knowledgeable, patient, and transparent throughout the whole transaction. He also went above and beyond with his hospitality and giving me information on whic... More
Tirrell
2018-11-04